cancellation policy

Cancellation policy

Create your own travel itinerary

Cancellation policy

When it comes down to cancellation we have the following policy. You are allowed to cancel your trip free of cost up to 30 days before arrivalwith a penalty of 100USD. From 30 days to 15 days you will lose your deposit. From 15 days till 8 days prior to the trip cancellation fee is 50% of the trip and after that the cancellation fee is 100% as we have by then paid all providers and have no room to move.

Why choose Solana Tours?

  • 20 years of experience
  • local knowledge
  • fast response
  • great prices
  • multilingual

What sets us apart?

  • flexibility: we're happy to fit our itineraries to your personal needs
  • personal touch: we're available for any questions, before and during your trip
  • transparency: You will receive clear and comprehensive quotes without any hidden costs

Solana is committed to sustainability    

Solana Tours is a forward-looking incoming tour agency whose mission is to provide our clients with an honest, local experience; promoting cultural and environmental immersion through close links with neighbourhood suppliers.

As we are very aware of our own footprint we do take pride in making sure we do our utmost to only take the positive effects that travel can have on communities and the environment.

During the ITB held in march 2019 Solana Tours was rewarded with the Travelife award and we are very proud to be a member.

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