Payment policy
When it comes down to payment we try to be as flexible as possible. We expect you to do a down payment of 25% of the trip costs upon making the booking. The outstanding amount needs to be in our account before the start of the trip or, if you fly into Cancun, you may pay us upon arrival. If you arrive in Mexico City, Guatemala or Belize the trip must be paid before arrival.
We will provide you with bank details once the booking is completed. Our office can be found in the centre of Playa del Carmen.
Why choose Solana Tours?
- 20 years of experience
- local knowledge
- fast response
- great prices
- multilingual
What sets us apart?
- flexibility: we're happy to fit our itineraries to your personal needs
- personal touch: we're available for any questions, before and during your trip
- transparency: You will receive clear and comprehensive quotes without any hidden costs
Solana is committed to sustainability
Solana Tours is a forward-looking incoming tour agency whose mission is to provide our clients with an honest, local experience; promoting cultural and environmental immersion through close links with neighbourhood suppliers.
As we are very aware of our own footprint we do take pride in making sure we do our utmost to only take the positive effects that travel can have on communities and the environment.
During the ITB held in march 2019 Solana Tours was rewarded with the Travelife award and we are very proud to be a member.
